Your safety is our primary concern, and we go to great lengths to ensure that you have a safe and enjoyable journey with Backpack. We are extremely careful with keeping our users safe and delighted and we take extra caution to make sure each item is digitally screened for safety and security. Please be assured that there won't be any unauthorized stuff with Backpack - you'll clearly see all the items that you'll be carrying and you can choose not to carry an item if you don't want to. At the same time, you're the one who will be in charge of the items during your flight, and your trip will have a safety measurement value of up to $10,000. That's the extent of our capabilities to ensure safety. No one wants you to be safer during your trips more than we do.
Traveling with Backpack is fun and rewarding as well. In brief - these are the measures that we take to ensure safety and reward for our users:
Safety First: All Requests Are Verified: Every backpacked item is purchased from authorized online stores such as amazon.com and directly shipped to your address. This eliminates the risk of carrying unauthorized goods.
You’re in Control: You will review the details of every item you will carry before your trip, and you will pack them yourself as well. You also set how you will get paid, your availability and how much you will carry.
Delivering Products is Easy And Secure: We’ll have a designated official ready at the airport to receive you. You can hand over the luggage to him as he’ll be there with our vehicle support. We’ll tag the items immediately and start delivering the items right after.
We’ve got your back: Backpack’s global support team is available 24 hours a day. And eligible travelers receive Backpack Traveler Guarantee of up to $10,000. We’ll always be around to make sure your experience is awesome.