At Backpack you can place a purchase request following two methods:
- Through Search and
- Using Request product.
Search: This is the option where you visit www.backpackbang.com and search for your desired items and place order. For example, you need an iPhone and you search in Backpack. After getting it, you click on the item, click on buy now or add to cart, go to cart, select pay, select delivery, select payment method that you prefer and pay for it.
Request Product: This is the part that allows you to place an order for an item that you do not get in our search but is available on another US-based site. This is the link to an article that explains how to make the most of the Request Product option: http://bit.ly/2qBbkoS. After the request is placed, we will verify it and if approved, will add the item to your cart. If the item gets rejected, we'll provide you the reason behind it and you will see that in your cart as well.
Please note that at Backpack, you are placing a purchase request and we will verify/review some specific details before purchasing the item, such as- item being legal, items delivery time, travelers safety and comfort issue, item being in stock, payment checkout of the seller site working properly etc. If any of these goes wrong or does not match with the requirement then your purchased invoice might get canceled and refunded. Primarily the refund will go to your backpack credit that can be used on your next purchase. Or else if you want you can take the refund just as the way you paid.