How do I reach backpack over the phone/email?

I'm sorry, but currently we are not offering any phone support. However, you can always send us all your queries by selecting Support” just on the bottom right-hand side and press Leave a message”  and we will respond to it within an hour between 10am-12am. You can also email us at Also, if you have an Facebook account, you can visit our page and send us a message here
In case there is an emergency and only a phone conversation can resolve it, we would need you to send us a short description of the nature of your emergency along with your phone number so that we can call you. I wish I could help more, thank you!
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